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PURCHASE 1 CONFERENCE TICKET AND ENTER THE NAMES OF 2 ATTENDEES IN THE REGISTRATION FORM. This special offer does not apply to dinner on Thursday evening. 

The Animal Emergency Service proudly presents Shawn McVey in an invitation only two-day conference on the Gold Coast. This seminar is ideal for everyone in your clinic that is already in a leadership role, or whose career path is leading in that direction. Vet Managers, Nurse Managers, Practice Managers, and Owners - everyone will take something valuable home. 

In addition to Shawn's sessions, we will be hosting a dinner on Thursday evening. Please join us and enjoy a social and networking opportunity with the speakers and delegates. 

As an added bonus, all guests will be transported to Animal Emergency Service on Friday afternoon. The aim of the session is to share and discuss the AES approach to mechanical ventilation of patients with tick paralysis and management complications. This will be an interactive session tutored by Dr Rob Webster, Dr Simon Lemin, Dr Michele Rebelo and Dr Gerardo Poli. 

THURSDAY 19th MAY
08:30  Dr Rob Webster Welcome Address
08:45  Service 201 - How to Focus on the client
10:30  Service 301 - Managing the service puzzle
12:45  WOW them with Winning Service - Turning Policies into Standards
14:15   You're Missing the Point: Marketing Is All Warm Fuzzies
16:00  Play fair & pay fair: Create an incentive based Doctor Compensation Program

18:15   Pre-dinner drinks
19:00  Dinner


FRIDAY 20th MAY
09:00  Emotional Intelligence and Leadership - Part 1
10:20  Emotional Intelligence and Leadership - Part 2
11:20   How to Hire Winners Using Emotional Intelligence Tools

13:50   Transport to AES Carrara
13:50   A Practical Session on Ventilation - Dr Rob Webster

Where

Mercure Gold Coast Resort 64 Palm Meadows Drive Carrara QLD 4211 Australia

Organiser Information rss

Animal Emergency Service

Event coordinator
Animal Emergency Service
07 3423 1888

Ask the organiser